Testimonials

Wanted to let you know what a gem you have in Dawn. She just saved me over $500 on my homeowner’s insurance. She is the consummate professional and so easy to work with. I would never go anywhere else for my insurance needs! 
Tom F. 

Jamie was awesome to work with, she did all the footwork to find me great coverage with rates. It was nice to speak with someone local yet get great rates and not have to deal with computer generated voices.  I have been dealing with the big insurance companies over the phone , press 1 for English ?What? enter your policy number now , phone number , date of birth. Connecting you to an agent, finally! He says hi name is blah blah for security reasons I need your policy number,date of birth, wait didn’t I just do this in order to get to you?
Pete Servantes

Click on picture to see Matt’s video.

Matt A.
Dec 30, 2015

(Thanks Matt…you rocked it on the first try!!!)

I have known James Brown for many years now both as a business owner and a customer of his insurance company Lone Star Insurance Agency and I have never had a bad dealing !!! always gives me the best insurance for my situation and best price !!! Thank you James and Crew for all your help !!!,,
Mike the Roofer.

In the Spring of 2015 I did something that I had never done before…I shopped out my insurance policies for my house and my automobile policies.  During the process I obtained 3 quotes from 3 different providers.  Dawn Rhudy of Lone Star Insurance Agency provided the best value and the best customer service during this process.  I would recommend this organization.  – Chris Meeks

I am so pleased with Lone Star Insurance Agency.  The agents are so kind & helpful…..they constantly help me with questions or other issues i might have due to my lack of internet knowledge.
Thank u Lone Star Insurance Agency – Betty M.

In the last few weeks I have switched all of my insurance coverage to Lone Star Insurance from Allstate. It was so easy. I took all of my Allstate polices on three cars and two houses and they matched the coverage researching three other Companies. We talked about each company policy and I got to choose the best one on their recommendation and saved around $1400.00 per year.  Roy Hill

I switched my auto and renters insurance from AAA Texas after several issues. Not only is the customer service so much better at Lone Star Insurance Agency then at AAA, but I am also saving over $396/year. The transition was last minute and it went very smoothly. Brenda was a pleasure to deal with.    Paul H.

I am writing you today to inform you about an employee that goes above and beyond for her clients. Her name is Kimberly Hall. She has been there for me, and assisted me whenever I need her. Her willingness to assist her clients through the bad weather or wrecks; and staying up to help when needed is something that this world needs more of! She is always providing education to her clients to keep them from being scammed by others that do not hold the same moral and professional standards as she does. 

One time my car was parked in a parking lot and was struck by another vehicle. All of the information had been obtained from the driver of the other car. She admitted that she had hit my car (that was about two weeks old). The driver of the other cars’ insurance company called me wanting my information. I called Kim, and asked do I need to give them my information. She guided me through what to say and told me if they kept calling harassing me to let her know and that she would take care of it. Once I told them what Kim had said they did not call me anymore and repaired my car in a timely fashion.

Just the other day the bank that my vehicle is financed through sent me a bill stating that the insurance on my car had lapsed. It had not, but I had changed insurance carriers, and I failed to notify them with the new information. I sent Kim a message and without hesitation she asked for the information that she would need to be able to handle it for me. The company had gone ahead and got replacement coverage and was ready to charge me an extra $2500 for car insurance. I received a phone call, message and an email stating that she had taken care of the issue.

In closing I would like for you to know that I will follow Kim to whatever insurance agency that she moves to. Words cannot express the comfort and the since of security that having someone like her in my corner means to me. Her daily devotion to providing excellent customer service shows in her eagerness to assist anyone at any time. She is an asset to any employer. More companies should target employees like her!

Thank you for taking the time to read my letter about Kim. I know that you will agree that she is a great asset.

Norma Hawk