March 2, 2015
AgencyState Farm Overcharges Homeowners
Leaping lizards batman…that’s a huge refund. According to a recent Dallas Morning News article State Farm will issue $352 MILLION in refunds to customers for overcharging them on their homeowner’s insurance. The refunds aren’t coming without a fight. This has been an ongoing court battle for over 12 years. To read the entire article visit: […]
August 13, 2013
AgencyClients flee direct writers and return to independent agents-
According to a recent study by Hanover Group, the lure of a “cheap” policy and bypassing the “middleman” wears off pretty quickly and many of those customers return to an independent agent. The article does not indicate this, but I believe a few more reasons customers switch back (aside from reasons mentioned) are: clients like knowing who they are dealing […]