5 Star Professionals

Five Star Professional is pleased to announce James Brown – Lone Star Insurance Agency has been chosen as one of D/FW’s Five Star Home and Auto Insurance Professionals for 2016.

Five Star Professional partnered with Texas Monthly to recognize a select group of DFW-area home and auto insurance professionals who provide quality services to their clients. Less than 1% in the area was selected. James Brown will be featured, along with other award winners, in a special section of an upcoming issue.

“We are extremely excited to be recognized for this honor.  As the owner of Lone Star Insurance Agency I know that this would not be possible without all the efforts of my entire staff.  This is definitely a group effort.  I’ve been blessed to have a long, prosperous, enjoyable career assisting families with their insurance needs and it is nice to be recognized for the level of service we provide”.

The Five Star Home and Auto Insurance Professional award program is conducted in more than 30 markets throughout North America. Home and auto insurance professionals are measured using an objective, in-depth research methodology with significant focus on customer feedback and overall satisfaction.

“It’s very special to know you are one of the best in your business, selling homeowners and auto insurance! We are very grateful to have such wonderful clients. Without them, we could not be a success!” says Brown.

“Five Star Professional’s research is extensive, with more than 10 million consumers, peers and other stakeholders contacted each year. We are relentless in our efforts to identify those professionals with the utmost standard of excellence,” Jonathan Wesser, Research Director, Five Star Professional.

James Brown – Lone Star Insurance Agency’s Five Star award profile can be viewed here.

About the research process:

Now entering its 13th year, Five Star Professional conducts in-depth, market-specific research in more than 45 markets across the United States and Canada to identify premium service professionals.

Five Star Professional contacts thousands of recent homebuyers to identify award candidates and measure their client satisfaction levels. Phone, mail and online respondents rate their home and auto Insurance professional on criteria such as overall satisfaction and referability. Qualifying candidates are then evaluated on objective criteria such as experience, production levels and disciplinary and complaint history.

Professionals do not pay a fee to be considered or awarded. For more information, visit http://www.fivestarprofessional.com.